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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of hobert helton

hobert helton

October 13, 2025

5  out of  5
rating by hobert helton
"Very nice and friendly. Never have to worry about them not being there. Or answer the question I have Thank you"
We responded:
"Thank you, Hobert! I'm happy to know you find our team nice and friendly. We're always here to answer your questions and provide the support you need. Let us know if there's anything else we can assist you with!"
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Mari B. Rasmussen

October 8, 2025

5  out of  5
rating by Mari B. Rasmussen
"I appreciate the prompt response I get from Roberta Storm and her staff. I have been happy with their service and rates for over 30 years."
We responded:
"Thank you, Mari! I'm so grateful for your continued trust and satisfaction with our service and rates over the years. It's wonderful to know that our team's prompt responses have met your expectations. If there's anything else we can assist you with, just let us know!"
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Nevin Larsen

October 3, 2025

5  out of  5
rating by Nevin Larsen
"I switched over to state farm with Roberta Storm a year ago, I have saved a lot of money"
We responded:
"Nevin, thank you for your review! I'm happy to hear that switching to State Farm with our office has been beneficial for you. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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T. Sisk

October 1, 2025

5  out of  5
rating by T. Sisk
"Switched to Shane and Roberta over a year ago. Have been extremely happy with the service and the money I’ve saved compared to my previous insurance company. They are a great team with a friendly and knowledgeable staff."
We responded:
"Thank you, T. Sisk, for your wonderful feedback! I'm delighted to know that you've been happy with the service and savings since switching to us. Our team, including Shane, is committed to providing friendly and knowledgeable support. If you ever need anything, feel free to reach out!"
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Shannon Dye

September 24, 2025

5  out of  5
rating by Shannon Dye
"Fast, friendly service! Roberta and Shane are very responsive, knowledgeable and helpful!"
We responded:
"Thank you, Shannon! I'm happy you found our service fast and friendly. We are dedicated to being responsive and helpful. If you need anything else, feel free to reach out!"
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Mary Burgard

August 28, 2025

5  out of  5
rating by Mary Burgard
"Good service and friendly people"
We responded:
"Thank you, Mary! I'm happy to know you appreciated our service and found our team friendly. We’re committed to providing a welcoming experience for everyone. Let us know if there's anything else we can assist you with!"
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Gerard Fisher

August 6, 2025

5  out of  5
rating by Gerard Fisher
"Roberta and her staff are simply the best. Have been a customer for years. They have been easy to work with and work hard at providing quality customer service with insurance tailored to my family’s needs. Fantastic!"
We responded:
"Thank you, Gerard! I'm happy to know that you've had such a positive experience with our team over the years. We always aim to provide personalized service that meets your family's needs. Let us know if there's anything else we can assist you with!"
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Hazel Faul

June 9, 2025

5  out of  5
rating by Hazel Faul
"Very Happy in all communications and rates. Been with State farm a long time and happy with Roberta."
We responded:
"Thank you for your feedback, Hazel! I'm delighted to hear that you're satisfied with our team. It's wonderful to know you've been with State Farm for a long time and are happy with our service. If you ever need anything, feel free to reach out!"
Profile photo of Darby Schlichenmayer

Darby Schlichenmayer

May 28, 2025

5  out of  5
rating by Darby Schlichenmayer
"Great Team!"
We responded:
"Thank you, Darby, for your kind words! I'm glad to know you think highly of our team. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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JoAnn Hansen

March 12, 2025

5  out of  5
rating by JoAnn Hansen
"My State Farm agent is very caring and dedicate to servicing my claims. I have had hail damage on my house and car damage from komakazi deer. Everything was repaired with no hassles; great experience. Thanks!!"
We responded:
"Thank you, JoAnn, for sharing your experience! I'm happy to know that you found our service caring and dedicated, especially during your claims for hail and deer damage. It's wonderful to hear that everything was repaired smoothly. If you need any further assistance, feel free to reach out to our office anytime."
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Daniel Coppock

February 19, 2025

5  out of  5
rating by Daniel Coppock
"Paige is a nice worker she really great"
We responded:
"Thank you, Daniel, for sharing your feedback! I'm happy to hear that Paige made a positive impression. Her dedication to providing great service is truly appreciated. If you have any questions or need further assistance, feel free to reach out to our office anytime!"
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brady gjefle

February 16, 2025

5  out of  5
rating by brady gjefle
"Love this place! Treat me so well!"
We responded:
"Thank you, Brady! I'm glad to know you feel well taken care of with us. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!"
Profile photo of Kierra Salhus

Kierra Salhus

February 16, 2025

5  out of  5
rating by Kierra Salhus
"love this office"
We responded:
"Thank you, Kierra! I'm so glad to know you love our office. We're here to help with any insurance needs you may have, so feel free to reach out anytime!"
Profile photo of Adam N Joey

Adam N Joey

February 16, 2025

5  out of  5
rating by Adam N Joey
"Great people!!"
We responded:
"Thank you! I'm happy to know you think so highly of our team. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of kaylee pfaff

kaylee pfaff

February 16, 2025

5  out of  5
rating by kaylee pfaff
"Great place, great people!!"
We responded:
"Thank you, Kaylee! I'm glad you enjoyed your experience with us. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any questions or need assistance in the future, feel free to reach out!"
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Miranda Rose Caruso

February 14, 2025

5  out of  5
rating by Miranda Rose Caruso
"Maddi is the best!"
We responded:
"Thank you for your wonderful feedback, Miranda! I'm delighted to hear that Maddi made such a positive impression. If you have any questions or need any other assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Kaia Paul

Kaia Paul

February 14, 2025

5  out of  5
rating by Kaia Paul
"So helpful"
We responded:
"Thank you, Kaia, for your kind words! I'm happy to know you found our assistance helpful. If you have any more questions or need further assistance, feel free to give us a call."
Profile photo of Chris Anfinson

Chris Anfinson

February 14, 2025

5  out of  5
rating by Chris Anfinson
"Wonderful office"
We responded:
"Chris, thank you for your kind words! I'm happy to know you had a great experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here for you!"
Profile photo of Brad Magnus

Brad Magnus

February 14, 2025

5  out of  5
rating by Brad Magnus
"Great team, super helpful!"
We responded:
"Thank you, Brad! I'm happy to know that our team was able to assist you effectively. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Paige Feland

Paige Feland

February 14, 2025

5  out of  5
rating by Paige Feland
"Awesome office!! Love working with them! So helpful and respectful!"
We responded:
"Thank you for taking to time to share your thoughts, Paige! I'm happy to know you enjoy working with our office. We strive to be helpful and respectful, and your feedback means a lot to us. If you ever need assistance, feel free to reach out!"
Profile photo of Kass

Kass

February 14, 2025

5  out of  5
rating by Kass
"Love this office!!"
We responded:
"Thank you, Kass! I'm so happy to hear that you love our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Kristine Marie Doria

Kristine Marie Doria

January 24, 2025

5  out of  5
rating by Kristine Marie Doria
"I'm with State Farm for 6 months and I'm about to renew for another 6 months. Matt helped me to get the best rates for my auto insurance and still with the best coverage."
We responded:
"Thank you, Kristine, for your wonderful feedback! I'm happy to know that Matt was able to assist you in securing the best rates and coverage for your insurance. We appreciate your continued trust in us and look forward to serving you for another six months. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Nicole Boustead

Nicole Boustead

January 20, 2025

5  out of  5
rating by Nicole Boustead
"The customer service is amazing! I always get my questions answered promptly!"
We responded:
"Nicole, I'm so happy to know that you find our customer service amazing and that your questions are answered promptly! Your satisfaction is important to us, and we're here to assist with any future needs or questions you may have. Thank you for your feedback!"
Profile photo of Todd Swang

Todd Swang

October 9, 2024

5  out of  5
rating by Todd Swang
"Good coverage and friendly staff."
We responded:
"Todd, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of BSfunk44

BSfunk44

October 8, 2024

5  out of  5
rating by BSfunk44
"Roberta and her team are top notch. They are professional, friendly, knowledgeable, and truly care about giving you the best insurance experience you could ask for as a customer. Whether it's Auto, Home, or Life they are dedicated to providing you with excellent service and coverage with a personal touch rarely found these days. They also regularly give back to the communities they serve. I am proud to be a long time member of the Roberta Flach State Farm customer family."
We responded:
"Thank you for your wonderful review! I'm glad to know that you appreciate the professionalism, friendliness, and knowledge of our team. It's great to hear that our dedication to providing excellent service and coverage with a personal touch has made a positive impact on your insurance experience. We're also proud to give back to the communities we serve, and it means a lot to us that you recognize this effort. Your long-term membership in our State Farm customer family is truly valued. If you ever need assistance with Auto, Home, or Life insurance, we're here to help! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"