Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Todd Swang

Todd Swang

October 9, 2024

5  out of  5
rating by Todd Swang
"Good coverage and friendly staff."
We responded:
"Todd, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of BSfunk44

BSfunk44

October 8, 2024

5  out of  5
rating by BSfunk44
"Roberta and her team are top notch. They are professional, friendly, knowledgeable, and truly care about giving you the best insurance experience you could ask for as a customer. Whether it's Auto, Home, or Life they are dedicated to providing you with excellent service and coverage with a personal touch rarely found these days. They also regularly give back to the communities they serve. I am proud to be a long time member of the Roberta Flach State Farm customer family."
We responded:
"Thank you for your wonderful review! I'm glad to know that you appreciate the professionalism, friendliness, and knowledge of our team. It's great to hear that our dedication to providing excellent service and coverage with a personal touch has made a positive impact on your insurance experience. We're also proud to give back to the communities we serve, and it means a lot to us that you recognize this effort. Your long-term membership in our State Farm customer family is truly valued. If you ever need assistance with Auto, Home, or Life insurance, we're here to help! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Rhonda Swang

Rhonda Swang

October 8, 2024

5  out of  5
rating by Rhonda Swang
"The service is top notch at this agents office! Everyone is super friendly and helpful! Would highly recommend this agents office for all of your insurance needs!"
We responded:
"Rhonda, thank you so much for your wonderful review! I'm glad you found our service top-notch and our team friendly and helpful. Your recommendation means a lot to us. If you ever need anything in the future, we're here to assist you with all your insurance needs. - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Madisyn O

Madisyn O

June 17, 2024

5  out of  5
rating by Madisyn O
"Working with this team is the best experience you could ask for. I would recommend them to anyone!!"
We responded:
"Madisyn, we're thrilled to hear that you had the best experience with our team! We're grateful for your recommendation and are pleased to have provided you with exceptional service. If you ever need assistance in the future, we're here for you! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Eliot Barney

Eliot Barney

June 15, 2024

5  out of  5
rating by Eliot Barney
"Sure! Here’s a super short, five-star review for State Farm Insurance: --- **Five-Star Review for State Farm Insurance** I've been a State Farm customer for years, and their service is outstanding. They offer comprehensive coverage options for auto, home, life, and health insurance, all tailored to individual needs. Their customer service is exceptional—staff are friendly, knowledgeable, and always ready to help. The claims process is straightforward and efficient, with fair settlements. Their online tools and innovative features make managing policies easy. Plus, their commitment to community involvement and sustainability is impressive. I highly recommend State Farm for reliable and comprehensive insurance coverage. Five stars well deserved! --- This review is succinct and captures the essential aspects of my positive experience with State Farm Insurance."
We responded:
"Eliot, your detailed review highlights the outstanding service and comprehensive coverage options we provide at State Farm Insurance. We're pleased to hear about your positive experience with our friendly and knowledgeable staff, efficient claims process, and commitment to community involvement. Thank you for recommending us for reliable insurance coverage! If you ever need assistance in the future, feel free to reach out. - Roberta Storm, State Farm Insurance Agent, Bismarck, ND"
Profile photo of Morgan Bauer

Morgan Bauer

June 14, 2024

5  out of  5
rating by Morgan Bauer
"The Roberta Storm team was very knowledgeable and helpful on inquiring about home insurance! I would highly recommend them for any insurance needs"
We responded:
"Morgan, we're pleased to hear you found our team knowledgeable and helpful for your home insurance needs! We're grateful for your recommendation and look forward to assisting you with any insurance needs in the future. Thank you for choosing our office! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Levi Borgelt

Levi Borgelt

June 14, 2024

5  out of  5
rating by Levi Borgelt
"Amazing staff, very friendly. Maddie and Rylee assisted me to get an health insurance plan that fit my wants and needs. They were very professional and nice"
We responded:
"Levi, I'm thrilled that Maddie and Rylee provided you with an insurance plan that perfectly fits your needs! Their professionalism and friendliness truly shine through in their service. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Wyatt Reuer

Wyatt Reuer

June 14, 2024

5  out of  5
rating by Wyatt Reuer
"Roberta and the team do great work! 🙌🙌🙌 What can’t they do?!😃"
We responded:
"Thank you, Wyatt! We're thrilled to hear you're pleased with our team's work! 🎉 We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of dylan schauer

dylan schauer

June 14, 2024

5  out of  5
rating by dylan schauer
"Great to work with ! Always there to answer questions and help with anything needed !"
We responded:
"Thank you, Dylan, for your positive feedback! I'm pleased to hear that I could assist you with your questions and needs. I'm here to help anytime you require assistance with your insurance. - Roberta Storm, State Farm Insurance Agent, Bismarck, ND"
Profile photo of Jeda Zacher

Jeda Zacher

June 14, 2024

5  out of  5
rating by Jeda Zacher
"Awesome to work with!"
We responded:
"Jeda, we're thrilled to hear that you found working with us awesome! Providing exceptional service is our top priority, and we're pleased that you had a positive experience. Thank you for choosing our office for your insurance needs! Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of MacKenzie Pederson

MacKenzie Pederson

June 12, 2024

5  out of  5
rating by MacKenzie Pederson
"Roberta and her team are awesome to work with! I would recommend them to everyone!"
We responded:
"MacKenzie, we're happy to hear you had an awesome experience with our team! We're grateful for your recommendation and look forward to assisting you with all your insurance needs in the future! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Trigve Johnson

Trigve Johnson

June 10, 2024

5  out of  5
rating by Trigve Johnson
"Seriously one of the best insurance agents you can possibly find. Thank you Matt for helping cover me and my family members. You guys rock!"
We responded:
"Thank you, Trigve! We're glad Matt could assist in covering you and your family with the right insurance. Your appreciation motivates us to continue delivering outstanding service. We’re here to support you if you need any further help. You rock too! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Bella Vilhauer

Bella Vilhauer

May 1, 2024

5  out of  5
rating by Bella Vilhauer
"I’ve been with State Farm for a few years and have had no worries! I had a claim on my vehicle and her team made the process so smooth for me! I would recommend Roberta’s team to anyone!"
We responded:
"Thank you for the five-star rating, Bella! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance! - Roberta Storm - State Farm Insurance Agent"
Profile photo of Michele Reuer

Michele Reuer

May 1, 2024

5  out of  5
rating by Michele Reuer
"Roberta and her staff are professional, knowledgeable and helpful with any questions! I highly recommend them for all your insurance needs."
We responded:
"Thank you for the five-stars, Michele! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Roberta Storm - State Farm Insurance Agent"
Profile photo of Luka Radunovic

Luka Radunovic

April 10, 2024

5  out of  5
rating by Luka Radunovic
"This is a great place and staff was more than helpful to answer all my inquiries and work with me on finding the policy that fit my needs. I highly recommend this insurance!"
We responded:
"Luka, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! - Roberta Storm - State Farm Insurance Agent"
Profile photo of Monroe McKinven

Monroe McKinven

March 10, 2024

5  out of  5
rating by Monroe McKinven
"I have been with State Farm 50 plus years. Excellent service and they are always there for you when you need them! I give this office 5 stars! We are not just customers but family!!"
We responded:
"Monroe, it's been a privilege to serve you for over 50 years! Your positive feedback is deeply appreciated, and we value your longstanding presence in our State Farm family. Thank you for entrusting us with your insurance needs throughout the years. - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Turd Ferguson

Turd Ferguson

March 8, 2024

5  out of  5
rating by Turd Ferguson
"Kyra is a great agent."
We responded:
"Hi Dan, thank you for the 5-star rating and for recognizing Kyra's exceptional service. Kyra's impressive communication skills and professionalism truly set her apart. We appreciate your feedback and look forward to assisting you in the future. - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Morgan Kraft

Morgan Kraft

March 8, 2024

5  out of  5
rating by Morgan Kraft
"Rylee was very professional and was able to answer any questions I had. She made me feel very comfortable while I was working with her. Highly recommend contacting Rylee with any questions!!"
We responded:
"Morgan, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Isabella Brown

Isabella Brown

March 7, 2024

5  out of  5
rating by Isabella Brown
"Great insurance company! They always have a friendly, welcoming face and a great friendly environment. Rylee is my agent and she is very helpful, kind, and informative. Highly recommend Roberta Storm State Farm for your insurance needs."
We responded:
"Hi Isabella, thank you for your kind words! We are thrilled to hear that Rylee provided you with such a friendly and informative experience! Our team takes pride in offering amazing customer service and ensuring all your insurance needs are met. We appreciate your recommendation and look forward to continuing to assist you for years to come! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Tanner Lundby

Tanner Lundby

March 7, 2024

5  out of  5
rating by Tanner Lundby
"Rylee made everything very simple for me and was easy to communicate with. Great company and people"
We responded:
"Hi Tanner, thank you for your 5-star review! We are thrilled to hear that Rylee provided you with simple and effective communication. Our team takes pride in delivering knowledgeable and professional service, and we appreciate your feedback! We are here for you whenever you need us! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
Profile photo of Arrow Marketing Team

Arrow Marketing Team

March 5, 2024

5  out of  5
rating by Arrow Marketing Team
"The team is always so great and the communication is impeccable!"
We responded:
"We thank you so much for the kind words! Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
Profile photo of keenan schock

keenan schock

February 29, 2024

5  out of  5
rating by keenan schock
"Switching My Home and auto over to State Farm with Roberta Storm has been one of the best experiences I have had with insurance in the last 25 years. It was seriously a no-brainer. Her whole team over in Bismarck, ND has been so fun to work with! professional yet with a sense of humor, I wouldn’t go any other direction with insurance! Big thanks to the whole team over at Roberta Storm State Farm."
We responded:
"Keenan, thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
Profile photo of Scott Glaser

Scott Glaser

December 10, 2023

1  out of  5
rating by Scott Glaser
"Money hungry. They do whatever they can to keep the money on claims against them"
We responded:
"Scott, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is about a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
Profile photo of Harriet Anhorn

Harriet Anhorn

November 18, 2023

5  out of  5
rating by Harriet Anhorn
"We have worked with State Farm for several years! I've enjoyed working with local staff. They are always ready to assist and serve their customers ins needs."
We responded:
"Thank you for taking the time to leave us a review, Harriet. Our State Farm office in Bismarck would be nothing without policyholders like you!"
Profile photo of James Anhorn

James Anhorn

November 18, 2023

5  out of  5
rating by James Anhorn
"Been a member with state farm for over 50 years. And have been very satisfied with all the present and past."
We responded:
"Wow, we love seeing reviews like this, James! Thank you so much for your loyalty and for the positive review. Please don't hesitate to reach out if you need anything!"