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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JoAnn Hansen

March 12, 2025

5  out of  5
rating by JoAnn Hansen
"My State Farm agent is very caring and dedicate to servicing my claims. I have had hail damage on my house and car damage from komakazi deer. Everything was repaired with no hassles; great experience. Thanks!!"
We responded:
"Thank you, JoAnn, for sharing your experience! I'm happy to know that you found our service caring and dedicated, especially during your claims for hail and deer damage. It's wonderful to hear that everything was repaired smoothly. If you need any further assistance, feel free to reach out to our office anytime."
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Daniel Coppock

February 19, 2025

5  out of  5
rating by Daniel Coppock
"Paige is a nice worker she really great"
We responded:
"Thank you, Daniel, for sharing your feedback! I'm happy to hear that Paige made a positive impression. Her dedication to providing great service is truly appreciated. If you have any questions or need further assistance, feel free to reach out to our office anytime!"
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brady gjefle

February 16, 2025

5  out of  5
rating by brady gjefle
"Love this place! Treat me so well!"
We responded:
"Thank you, Brady! I'm glad to know you feel well taken care of with us. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!"
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Kierra Salhus

February 16, 2025

5  out of  5
rating by Kierra Salhus
"love this office"
We responded:
"Thank you, Kierra! I'm so glad to know you love our office. We're here to help with any insurance needs you may have, so feel free to reach out anytime!"
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Adam N Joey

February 16, 2025

5  out of  5
rating by Adam N Joey
"Great people!!"
We responded:
"Thank you! I'm happy to know you think so highly of our team. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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kaylee pfaff

February 16, 2025

5  out of  5
rating by kaylee pfaff
"Great place, great people!!"
We responded:
"Thank you, Kaylee! I'm glad you enjoyed your experience with us. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any questions or need assistance in the future, feel free to reach out!"
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Miranda Rose Caruso

February 14, 2025

5  out of  5
rating by Miranda Rose Caruso
"Maddi is the best!"
We responded:
"Thank you for your wonderful feedback, Miranda! I'm delighted to hear that Maddi made such a positive impression. If you have any questions or need any other assistance, feel free to reach out to our office. We're here to help!"
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Kaia Paul

February 14, 2025

5  out of  5
rating by Kaia Paul
"So helpful"
We responded:
"Thank you, Kaia, for your kind words! I'm happy to know you found our assistance helpful. If you have any more questions or need further assistance, feel free to give us a call."
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Chris Anfinson

February 14, 2025

5  out of  5
rating by Chris Anfinson
"Wonderful office"
We responded:
"Chris, thank you for your kind words! I'm happy to know you had a great experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here for you!"
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Brad Magnus

February 14, 2025

5  out of  5
rating by Brad Magnus
"Great team, super helpful!"
We responded:
"Thank you, Brad! I'm happy to know that our team was able to assist you effectively. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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Paige Feland

February 14, 2025

5  out of  5
rating by Paige Feland
"Awesome office!! Love working with them! So helpful and respectful!"
We responded:
"Thank you for taking to time to share your thoughts, Paige! I'm happy to know you enjoy working with our office. We strive to be helpful and respectful, and your feedback means a lot to us. If you ever need assistance, feel free to reach out!"
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Kass

February 14, 2025

5  out of  5
rating by Kass
"Love this office!!"
We responded:
"Thank you, Kass! I'm so happy to hear that you love our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Kristine Marie Doria

January 24, 2025

5  out of  5
rating by Kristine Marie Doria
"I'm with State Farm for 6 months and I'm about to renew for another 6 months. Matt helped me to get the best rates for my auto insurance and still with the best coverage."
We responded:
"Thank you, Kristine, for your wonderful feedback! I'm happy to know that Matt was able to assist you in securing the best rates and coverage for your insurance. We appreciate your continued trust in us and look forward to serving you for another six months. If you have any questions or need further assistance, feel free to reach out anytime."
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Nicole Boustead

January 20, 2025

5  out of  5
rating by Nicole Boustead
"The customer service is amazing! I always get my questions answered promptly!"
We responded:
"Nicole, I'm so happy to know that you find our customer service amazing and that your questions are answered promptly! Your satisfaction is important to us, and we're here to assist with any future needs or questions you may have. Thank you for your feedback!"
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Todd Swang

October 9, 2024

5  out of  5
rating by Todd Swang
"Good coverage and friendly staff."
We responded:
"Todd, thank you! We appreciate your trust in us to take care of your insurance policies."
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BSfunk44

October 8, 2024

5  out of  5
rating by BSfunk44
"Roberta and her team are top notch. They are professional, friendly, knowledgeable, and truly care about giving you the best insurance experience you could ask for as a customer. Whether it's Auto, Home, or Life they are dedicated to providing you with excellent service and coverage with a personal touch rarely found these days. They also regularly give back to the communities they serve. I am proud to be a long time member of the Roberta Flach State Farm customer family."
We responded:
"Thank you for your wonderful review! I'm glad to know that you appreciate the professionalism, friendliness, and knowledge of our team. It's great to hear that our dedication to providing excellent service and coverage with a personal touch has made a positive impact on your insurance experience. We're also proud to give back to the communities we serve, and it means a lot to us that you recognize this effort. Your long-term membership in our State Farm customer family is truly valued. If you ever need assistance with Auto, Home, or Life insurance, we're here to help! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
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Rhonda Swang

October 8, 2024

5  out of  5
rating by Rhonda Swang
"The service is top notch at this agents office! Everyone is super friendly and helpful! Would highly recommend this agents office for all of your insurance needs!"
We responded:
"Rhonda, thank you so much for your wonderful review! I'm glad you found our service top-notch and our team friendly and helpful. Your recommendation means a lot to us. If you ever need anything in the future, we're here to assist you with all your insurance needs. - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
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Madisyn O

June 17, 2024

5  out of  5
rating by Madisyn O
"Working with this team is the best experience you could ask for. I would recommend them to anyone!!"
We responded:
"Madisyn, we're thrilled to hear that you had the best experience with our team! We're grateful for your recommendation and are pleased to have provided you with exceptional service. If you ever need assistance in the future, we're here for you! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
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Eliot Barney

June 15, 2024

5  out of  5
rating by Eliot Barney
"Sure! Here’s a super short, five-star review for State Farm Insurance: --- **Five-Star Review for State Farm Insurance** I've been a State Farm customer for years, and their service is outstanding. They offer comprehensive coverage options for auto, home, life, and health insurance, all tailored to individual needs. Their customer service is exceptional—staff are friendly, knowledgeable, and always ready to help. The claims process is straightforward and efficient, with fair settlements. Their online tools and innovative features make managing policies easy. Plus, their commitment to community involvement and sustainability is impressive. I highly recommend State Farm for reliable and comprehensive insurance coverage. Five stars well deserved! --- This review is succinct and captures the essential aspects of my positive experience with State Farm Insurance."
We responded:
"Eliot, your detailed review highlights the outstanding service and comprehensive coverage options we provide at State Farm Insurance. We're pleased to hear about your positive experience with our friendly and knowledgeable staff, efficient claims process, and commitment to community involvement. Thank you for recommending us for reliable insurance coverage! If you ever need assistance in the future, feel free to reach out. - Roberta Storm, State Farm Insurance Agent, Bismarck, ND"
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Morgan Bauer

June 14, 2024

5  out of  5
rating by Morgan Bauer
"The Roberta Storm team was very knowledgeable and helpful on inquiring about home insurance! I would highly recommend them for any insurance needs"
We responded:
"Morgan, we're pleased to hear you found our team knowledgeable and helpful for your home insurance needs! We're grateful for your recommendation and look forward to assisting you with any insurance needs in the future. Thank you for choosing our office! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
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Levi Borgelt

June 14, 2024

5  out of  5
rating by Levi Borgelt
"Amazing staff, very friendly. Maddie and Rylee assisted me to get an health insurance plan that fit my wants and needs. They were very professional and nice"
We responded:
"Levi, I'm thrilled that Maddie and Rylee provided you with an insurance plan that perfectly fits your needs! Their professionalism and friendliness truly shine through in their service. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
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Wyatt Reuer

June 14, 2024

5  out of  5
rating by Wyatt Reuer
"Roberta and the team do great work! 🙌🙌🙌 What can’t they do?!😃"
We responded:
"Thank you, Wyatt! We're thrilled to hear you're pleased with our team's work! 🎉 We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
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dylan schauer

June 14, 2024

5  out of  5
rating by dylan schauer
"Great to work with ! Always there to answer questions and help with anything needed !"
We responded:
"Thank you, Dylan, for your positive feedback! I'm pleased to hear that I could assist you with your questions and needs. I'm here to help anytime you require assistance with your insurance. - Roberta Storm, State Farm Insurance Agent, Bismarck, ND"
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Jeda Zacher

June 14, 2024

5  out of  5
rating by Jeda Zacher
"Awesome to work with!"
We responded:
"Jeda, we're thrilled to hear that you found working with us awesome! Providing exceptional service is our top priority, and we're pleased that you had a positive experience. Thank you for choosing our office for your insurance needs! Roberta Storm - State Farm Insurance Agent, Bismarck, ND"
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MacKenzie Pederson

June 12, 2024

5  out of  5
rating by MacKenzie Pederson
"Roberta and her team are awesome to work with! I would recommend them to everyone!"
We responded:
"MacKenzie, we're happy to hear you had an awesome experience with our team! We're grateful for your recommendation and look forward to assisting you with all your insurance needs in the future! - Roberta Storm - State Farm Insurance Agent, Bismarck, ND"